Check in and out on mobile
Login to the OpenWrench Service Manager App.
From the dashboard, tap on the “work” icon at the bottom and scroll to the work order you will be checking into. Once you tap on the work order you will see the button to SCHEDULE WORK, START WORK, or CHECK IN.
To check in, you will need to be at the actual location specified in the work order. When you do this for the first time, your phone will ask you to give the app permission to use your locations data. Click allow to proceed. Once you have successfully checked in you will be able to add notes, attachments, and communicate with the customer – all through the app!
Check out just as you have checked in on the Overview tab. You will have the opportunity to select if the work is completed, parts are needed, or a quote is required when checking out.
Once you have checked out and noted that the work is complete, the status is moved to “In Progress – Waiting for Review”. A notification has been sent to the customer to approve the work that was performed. Once approved, the status is moved to “Completed”.
