Retail facilities management software for multi-location chains

Every store you add brings more HVAC units, doors, lighting, and roofs to keep in shape. Your retail facilities management software should make that easier as you grow. OpenWrench gives stores one place to report issues, and shows your team what's open and what it costs.

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The Shade Store · OpenWrench customer

Trusted by teams in your industry

  • Kering
  • Pet Valu
  • The Shade Store
  • Cresco Labs
  • Pet Supermarket
  • Harps Food Stores
  • Lids
  • The Tile Shop
  • Rush Enterprises
  • Club Champion
  • Hollywood Feed

Let store teams report issues without leaving the floor

Store managers scan a QR code and add a photo, then get back to customers. Your team sees every open issue by store and priority, with the full conversation attached.

Public maintenance issue reporting interface

Hold every store to the same standard

Build scored inspection checklists for store walks and assign them by location or role. Failed items become follow-up work orders, and score trends show which stores are improving or slipping.

Scored inspection questions, checklists, observations, and follow-up tasks

Route every repair to the right provider or landlord

Assign work by trade and location to your service providers, internal teams, or landlords, so lease-covered repairs land with the right party. Your providers join WrenchHub free, and WrenchHub helps you find credentialed coverage when you open in a new market.

Service provider selection ranked for the work order trade

Ready to simplify retail maintenance?

Give every store one place to report issues, and give your team the view across all of them.

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