Bring outside providers into the process.
Manage your private vendor network, find providers in WrenchHub, and communicate directly on each repair.
Explore vendor managementRun repairs across your chain with vendors and approvals connected.
OpenWrench brings location requests, vendor proposals, scored inspections, and invoice approvals into one facilities workflow. Give your team the context to choose the right repair and keep every provider accountable.

Trusted by teams across the U.S. and Canada
Give location staff a clear way to report problems and your facilities team a shared place to manage the provider, proposal, and approval.
Manage your private vendor network, find providers in WrenchHub, and communicate directly on each repair.
Explore vendor managementCompare proposal scopes with AI, resolve questions with vendors, and route approvals before work begins.
Explore proposal comparisonUse scored inspections, recurring-finding summaries, and historical trends to direct your team’s follow-up.
Explore site inspections
Read the Northland Properties story“You know what I really love about OpenWrench? We can bring them an idea that other vendors would say ‘absolutely not, that’s our system’. And OpenWrench gives us their time and energy to try to help us fix it.”
OpenWrench is built around facilities coordination across locations. Limble centers preventive maintenance and technician tasks, with vendor and multi-location controls in higher plans.
| Your priorities | OpenWrenchBuilt for your facilities team | Limble |
|---|---|---|
| Platform, pricing & support | ||
| Operating model | Facilities management software platform with additional dispatch and follow-up support available | Internal technician-focused CMMS. Primarily caters to industrial and manufacturing sector. External vendor work orders supported on Premium and Enterprise with limited capabilities. |
| Pricing & cost model | Per location per month subscription, no vendor fees | Subscription plans based on users and features; Premium/Enterprise needed for external work orders. Confirm enterprise and add-on pricing with provider. |
| Vendor fees & commissions | No platform fees charged to providers | No platform-wide vendor commission. Confirm vendor access and any third-party payment fees in contract. |
| Implementation & onboarding | Fast, white glove implementation. Go live within 4-6 weeks. Help with setup, data transfer, vendor onboarding, training and more, often at no additional cost. Integration support available. | Core platform has no mandatory setup fee; optional implementation support and integrations may cost extra. Onboarding time varies by project. |
| Support model | Dedicated customer success manager with shared technical and vendor-facing support | US-based inbound support and free live training offered. Dedicated account management and SLAs should be verified by contract. |
| Workflow flexibility | Flexible fields and workflows without turning every improvement into a configuration project. | Configurable tasks, request forms, templates, fields and role permissions. More advanced customization and governance depend on plan. |
| Providers & communication | ||
| Provider network & sourcing | Access to 20,000+ high quality service providers across US and Canada | Vendor records support known service providers and suppliers; no comparable nationwide on-demand provider sourcing network verified. |
| Provider relationship & control | Keep your preferred providers or find great new ones in WrenchHub. Vendors pay no platform fees. | Manage your own vendor records, assign/share maintenance work and keep service history. Validate external vendor experience and access permissions with provider. |
| Provider compliance | Configurable compliance rules for your preferred providers. Set and enforce insurance, licensure and other credentialing rules. | Vendor contact list supported; no automated insurance and license verification or compliance-based dispatch restrictions available. |
| Work order communication | Chat with your stores, techs, service providers and ops team about issues in real time. Support for live video, recordings, pictures and voice notes. | Task comments, attachments and notifications support technician coordination; validate external provider access and multi-party conversation workflow. |
| Repair approvals & coordination | ||
| Proposal scope & quote comparison | Collect competing bids, compare their scope with AI, resolve vendor questions, and route the selected proposal for approval. | No bidding and proposal comparison tool available. |
| Cost & invoice validation | Providers cannot bill you until store has confirmed work completed to their satisfaction. Invoices must match agreed quote / not-to-exceed amount on work order. | Task invoices, parts and purchasing records supported; automatic comparison of vendor invoices against approved quotes and NTE not verified. |
| Invoice approvals & budget context | Approvers provided with budget and service call context when reviewing invoices. Escalating approval hierarchy based on invoice amount available. | Purchasing budgets and multistep PO approvals supported; invoice-specific escalation and budget context should be tested for repair workflows. |
| Work order follow-up & status | Track stalled work orders, quotes and invoices. Platform automatically follows up. | Task statuses, due dates, reminders and dashboards help track backlog. Automated vendor quote/invoice follow-up not confirmed. |
| Day-to-day coordination | Platform sends reminders to service providers and approvers. Oscar (our AI agent) helps when prompted. | Scheduling, preventive maintenance, assignment and notifications support internal teams. External-provider coordination generally needs team oversight. |
| AI & analytics | ||
| AI-assisted actions & human control | Oscar prepares follow-ups, bulk updates, and reassignments, then asks a person to approve each action. | AI-powered PM Builder generates preventive-maintenance plans from manuals; broader autonomous vendor follow-up, reassignment or approval actions not verified. |
| AI decision support & asset planning | Oscar answers your questions and drives repair-or-replace analysis to help you make smarter capital decisions. | Asset history, maintenance costs and dashboards inform equipment decisions; AI-generated repair-vs-replace rankings not verified. |
| Reporting & analytics | Reporting and custom analytics at no additional charge, plus Oscar answers questions and prepares follow-up actions for your approval | Custom dashboards, work-order/asset reporting and cross-location views; confirm export, advanced reporting and plan requirements. |
| Inspections, refrigerant & purchasing | ||
| Site inspections & audits | Build and conduct site surveys across your portfolio. Calculate scores, capture photos and flag urgent repairs. | Inspection checklists and work requests can be configured as tasks/PMs; validate scored multi-site audits and audit trend reporting. |
| Refrigerant tracking | Stay EPA 608-compliant. Track refrigerant events and generate required reports. | No EPA 608-compliant refrigerant tracking module available. |
| Parts & purchasing | Track inventory levels, capture parts consumed on jobs and streamline purchasing. | Parts inventory, vendor management, purchase orders, purchasing budgets and bills supported; advanced purchasing controls vary by plan. |
Put OpenWrench to work for your team.
See OpenWrench in actionOpenWrench connects the requests, vendor decisions, proposal review, and invoice approvals your facilities team handles across a chain. AI scope analysis and scored site inspections give your team more context for follow-up.
Yes. Build your private vendor network, assign providers by trade and location, and keep their questions connected to each repair. Use WrenchHub when you need another provider, without vendor fees.
Compare multiple vendor scopes with AI, clarify the work in the proposal conversation, and route approvals to authorized people. Invoice reviewers can see budget and work order context before approving payment.
Explore recurring maintenance, location requests, vendor proposals, and approvals. We’ll help scope a rollout for your portfolio.
Schedule a demo